The Power of Positive Reviews at Hidden River

We believe the positive reviews Hidden River receives from patient families and referring providers are one of the best indicators of the success of our program.  Parents are often at their lowest point when they first reach out to our team, unsure of their next steps or even the possibility of a path forward. Hidden River’s unique approach to eating disorder treatment, along with its structured program, provides patients and families with an evidence-based plan for recovery. Below are just a few examples of the positive feedback that we’ve received. 

Let’s look at two recent reviews we received at Hidden River, both of which speak to the effectiveness of our program when all others had failed.

First, here’s a note sent to Lynn Corey, MSW, LCSW, CEDS-S, CETP, the Clinical Director at Hidden River, from the parents of one of our patients:

Our daughter [patient name] just completed her treatment at Hidden River. She has been battling her eating disorder for four years, and we had tried just about every other treatment option aside from residential, which she flat-out refused. All of those other programs left her angry and resentful and did little to improve her condition. We were elated but cautiously optimistic when she finally agreed to give Hidden River a try.

We were immediately impressed with not only the campus, but even more-so the staff, which

brings me to the purpose of this letter. We wanted to make sure that [patient’s name] therapist Alexis Land, MSW and nutritionist Holly Greenberg, RD got the recognition they deserve. [Patient name} also told us she felt a connection with nurse Sienna and the RA Zara (sorry we didn’t catch their last names.) They, and all of the other staff, could not have been more understanding, comforting, supportive, and professional. [Patient name] did not have one single negative thing to say about any of her caregivers, which says a lot about them, as she is not one to hold back criticism. We just wanted to take a minute to recognize them for their outstanding work and make sure you know, as Clinical Director, that they are deserving of praise. 

We truly believe that had [patient name] not attended your treatment, she would have continued to spiral out of control. As it stands today (which is her discharge day), she is positive about her future, motivated to continue to fight her eating disorder, and embracing the skills she has learned. We did not see anything close to this type of improvement at the end of her previous treatment programs.

Thank you to you and all of your amazing staff for giving [patient name] and us a reason to be hopeful and excited for her continued recovery!

Next, here’s a letter sent to us by a referring provider: 

Good morning, all. I just wanted to reach out and say thank you for all the great work you have been doing with patients we have sent to you from [facility name]. Each family that has gone through your program has come back with nothing but fabulous things to say about your program, your team, and, most importantly, the improvements their child made during treatment.

I have never received this much positive feedback from families regarding residential treatment facilities. Unfortunately, it is usually unhappiness. Whatever you guys are doing there seems to be working wonders, so thank you so much. We are so happy to have found your program.

Also, another thank you for being so on top of communication as you work with us. Your team has made transferring patients to you so easy, and we cannot appreciate it enough here!!!

I hope you all have a great weekend, and I will probably be in touch soon regarding other patients.

These kind words and positive reviews mean so much to all of the staff at Hidden River. 

To read more testimonials, please click here. If you or a loved one is seeking eating disorder treatment, don’t hesitate to reach out to our team.

To learn more about Hidden River, visit our website or contact us at info@hiddenriverhealing.com.

Please note that both reviews were slightly edited for conciseness and clarity.