Patient Safety Precautions at Hidden River

At Hidden River, we take our patient’s safety and security very seriously.

With that thought in mind, we want to take a moment to share the safety precautions in place at our residential eating disorder treatment center.

Grounds/Facilities

All vendors, guests, and non-staff persons must check-in at the gatehouse upon arrival. The main gate remains closed during evening hours (7:30 p.m. to 6:30 a.m.) and weekends (7:30 p.m. on Friday through 6:30 a.m. on Monday). Visitors must ring for entry during these times. There is a camera located at the main gate to capture the arrival and departure of all visitors. 

All safety-related items required by the Occupational Safety & Health Administration (OSHA) are inspected as needed to ensure they align with current codes. Additionally, there are three emergency power generators located on the property that are tested monthly.

Patient Care

To maintain safety in the patient living quarters, all entry doors are controlled by fob access control readers. Standard keys cannot gain access to the building; only personnel with a proper identification badge can enter the building. All doors can be locked remotely to restrict access into the building if needed.

Cameras are strategically-placed around the space with patient security in mind. All doors are locked nightly. Further, alarms are on all exit doors, bedroom doors, and corridor doors, and the alarm system is activated every night.

Staff Preparation

To ensure all patients and staff are aware of emergency protocol, there are four fire drills per month (one for every shift). Additionally, the smoke alarms are tested every six months. The fire extinguishers, sprinkler system, and emergency lights are tested monthly.

Patients are under constant staff supervision with medically-ordered time checks. All staff receive annual emergency management education including safety training and drills. During evening hours, there is an on-call staff list to utilize as needed.

Visit our website to learn more about eating disorder treatment at Hidden River. For a closer look at our grounds and living quarters, take a look at our gallery.