Employee of the Year Spotlight: Heather Cannone

At Hidden River, we believe that meaningful care begins with the people who show up each day with heart, integrity, and a deep commitment to our clients and one another. This year, we are proud to celebrate Heather Cannone, Lead Recovery Assistant, as our 2025 Employee of the Year. Since starting at Hidden River in April 2024, Heather has made a lasting impact through her dedication, thoughtfulness, and steady presence, all qualities that reflect the very best of our team culture. Whether supporting clients, collaborating with colleagues, or contributing behind the scenes, Heather brings intention and compassion to everything she does. In the interview below, she shares more about her role, what makes the Hidden River team so special, and the moments that continue to inspire her work each day.

Please join us as we celebrate Heather Cannone being named 2025 Employee of the Year at Hidden River!

Congratulations on being named Hidden River’s 2025 Employee of the Year! What does this honor mean to you?

This recognition is very humbling. I feel empowered to support the growth of those around me just as I have been supported from my first day at Hidden River. 

How did you first get into the field of eating disorder treatment, and what led you to Hidden River?

My job at Hidden River was my first exposure to eating disorder treatment. I had a desire to use my skills toward a meaningful purpose, and I am beyond grateful to have been given the opportunity to do so at Hidden River. 

What advice would you give your younger self at the start of your career? 

I would remind myself to embrace mistakes as learning opportunities. I would not be where I am today without the many mistakes I have made!

What does your role look like on a day-to-day basis, and what part of your work energizes you the most? 

My role requires a balance of administrative/managerial work with patient care. The positivity of those around me keeps me motivated and energized throughout the day. 

Can you describe a moment or project this year that reminded you why you love your job?

On an extremely busy day, I promised a resident to find time for her to teach me how to play chess. As I sat down and listened to her instructions, I was reminded of her incredible recovery journey and the amazing potential she has in this world. I was grateful to be a small part of her success story. 

What’s your favorite collaboration moment with a colleague this year? 

This year, the entire team worked very hard in preparation for the opening of the Emerging Young Adult & Mid-Life Adult Program. Long hours were spent to ensure every detail was considered. The program has since grown, enabling us to successfully help so many people.

What’s something about Hidden River’s culture that makes you proud to be part of the team?

Our team is passionate about what they do. I absolutely love how we celebrate small and big successes of not only the residents but also the team members. 

Now for some personal questions! What’s a fun fact about you that most people at work might not know? 

My college major was Fine Arts with a concentration in Theatre. As a teenager, I participated in many talent shows as a source of income. 

You can’t take care of others without first taking care of yourself. What self-care habits do you practice? 

My self-care routine includes reading before bedtime every single night. 

What’s your favorite way to unwind after a busy day? 

After a busy day, I like to unwind by chatting with my daughter while cooking dinner together. 

What’s a hobby or passion outside of work that brings you joy? 

I love taking care of my cats, doing puzzles, and roller skating… but not all at the same time!

To learn more about Hidden River, visit our website or contact us at info@hiddenriverhealing.com.