Dear Providers and Respected Colleagues,
Thank you for choosing Hidden River as a potential resource or next step for your patient. We understand that you want to find a program that is a good fit for your patient, and that this often requires much thought and energy. We also understand the importance of your role as the current provider.
The Hidden River team encourages your involvement both prior to your patient’s admission and throughout your patient's time with us. Our Admissions Coordinator will speak with you before admission to obtain information about the patient’s history and current clinical status. Upon your patient’s admission, one or more members of our interdisciplinary treatment team will be in contact with you to introduce themselves and establish what frequency and mode of contact you prefer. We will then keep you up to date during treatment and will collaborate with you regarding a comprehensive discharge plan. We consider you to be the current expert on your patient, so we view communication with you as an essential part of creating and implementing a treatment plan that can facilitate recovery.
We look forward to working with you. If you have any further questions about the program please contact Jennifer Vargas at email@example.com.
"I do want you to know that I have only the best things to say about Hidden River. You are one of the only programs that I know that was stronger than my eating disorder, and I was super impressed that you never gave into my eating disorder even when I was being super bratty."
“With much gratitude we are in such a different place that we were a year ago. Thank you for saving my daughter this summer. There is still work to do but without you all we wouldn’t be here.”
“The staff at Hidden River is knowledgeable, available, responsive, caring and compassionate, to both the patients and their families. Dr. Willis’ firm and direct way of speaking to and caring for the patients is effective. He is also kind, compassionate and non-judgmental. He has a sweet way of bonding with the patients when appropriate, which nicely offsets is direct manner and let’s the patients know he cares about them and is committed to their recovery. Our daughter’s therapist was exceptional, achieving a level of understanding and compassion with our daughter that no other therapist has achieved. She also took the time to teach us how to best support our daughter, and helped us understand how and why taking a less active role could be most effective. She taught us this difficult lesson with unmatched compassion and understanding of how difficult parenting can be. The nursing staff is very knowledgeable and available 24 hours per day. The nurses did an excellent job explaining things to me from both a medical and mental health perspective. They were compassionate to both my daughter and to me.
"Hidden River truly changed my life. I was seen as more than just an eating disorder- I was a person whose overall health and wellness was sincerely cared about. They saw me as someone that I couldn’t even see myself as, and they helped me gain my life back. I’m now living in a way that I didn’t even know was possible. No one wants to be in treatment, but I couldn’t have asked for a better experience. I can’t say enough good things about Hidden River."
"I want to thank you so much for providing my daughter with such an effective and comprehensive program as well as a caring and supportive environment. She has learned and grown so much in the last six weeks. She feels confident and ready to come home. She’s also very sad about leaving her therapist, who has taught us both so many valuable skills. We are forever grateful for this experience and know that my daughter’s future is so much brighter having gone through this program."
“The therapeutic process at Hidden River is progressive and cutting edge. It’s a family therapy model and that part is hard. You have to be willing to look at yourself, your family system and what role you’ve played in your daughter’s mental health. But, I can’t imagine true recovery without that level of digging. The primary therapists are amazing. The Registered Dieticians are so knowledgeable. And, Dr. Willis is smart, caring, and has a vast clinical background. He can make a fairly quick diagnosis and get your daughter on the right track. We felt like he deeply cared about her, took the time to get to know her and wanted for her to recover. He combines a therapeutic approach with a pharmaceutical approach if necessary, and it was necessary in our daughter’s case. We are deeply grateful to her team and to Dr. Willis. They all chose a very difficult line of work. For our family, they offered a lifeline when we needed it most.”